Business Continuity Management - End User Course
Course Overview:
The MetricStream’s Business Continuity Management (BCM) product provides a holistic process to identify both potential threats and the impacts to an organization on their normal business operations. It provides a framework to develop and build the organization's resilience with the capability for an effective response, therefore ensuring that critical objectives are met, safeguarding key stakeholder's interests and the organization's reputation, brand and value creating activities.
Level |
Intermediate |
Content |
5 Hours |
Practice |
5 Hours |
Q&A with MSU |
2 Hours |
Pre-Requisites |
Familiarity with BCP & DR Concepts |
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Learning Objectives:
The training is focused on making trainees understand the features, process, workflows, and functionalities of the Business Continuity Management Product. At the end of the training and practice, trainees will have knowledge on how to perform basic setup of the BCM product which includes knowledge on:
· Product Functionality & Use Case - Workflow Usage
o Understand how to navigate the BCM app
o Create BCM Library
o Analyze Business Impact Analysis
o Create, Approve and Manage Business Continuity Plans
o Execute Plan Exercises
o Setup Emergency Notifications
o Manage Crisis & Incidents
o Log, approve, manage, monitor and close issues
· Product/Use Case Setup, User Management & Basic Administration
o Upload Assets, Risk, Control and Processes
o Configure Plan
o Define BIA Score
o Upload Third Parties
o Risk Assessment Setup
o Everbridge API Configuration
o Upload Contacts, Create Groups and Rules
Practice &
Facetime with Instructor:
Once you start the course, please reach out to MSU at [email protected] to get a practice instance allocated. Upon completion of course content and sufficient practice, reach out to your MSU instructor for your 2 hr Q&A session to clarify and address any open questions.
Certification Issued:
Participants will be issued a Course Completion Certificate on successful completion of the entire course.
Course content
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Lesson BCM - GRC Libraries
GRC Libraries module helps you to manage business processes, assets and view their 360-degree interdependencies in the related reports, data browser and data explorer.
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Lesson BCM - Business Impact Analysis
Business Impact Analysis (BIA) module helps you to evaluate the potential impacts of an interruption to the business processes and assets based on quantitative and qualitative factors. You can dete...
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Lesson BCM - Risk Assessments
Risk Assessments module helps you to identify, assess, and mitigate the risks of disruptive events around the processes and assets.
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Lesson BCM - Business Continuity Planning
Business Continuity Planning module helps you to develop a business continuity strategy and plan to recover the impacted processes, assets and other entities during a crisis or disaster.
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Lesson BCM - Plan Exercising
Plan Exercising module helps you to exercise a business continuity/disaster recovery plan to improve the overall strength of the business continuity preparedness program and enables the team member...
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Lesson BCM - Crisis & Incident Management
Crisis & Incident Management module helps you to track and manage recovery proceedings before, during, and after a crisis.
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Lesson BCM - BC/DR Tasks
Business continuity and disaster recovery tasks are triggered as part of plan exercise or crisis management. You will receive the BC/DR tasks for completion if you are selected as one of the action...
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Lesson BCM - Emergency Notifications
Emergency Notifications module helps you to stay connected with your contacts before, during, and after the operational incidents and emergencies. Helps you to send notifications to individuals or...
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Lesson BCM - Issues
Issues module allows you to establish and follow consistent procedures for issue reporting, task management, and status reporting. It supports the identification and evaluation of issues as well as...
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Lesson BCM - Danube Updates
In this video, we will look into key reports (Report for Asset/Organization or Process/Organization BIA) available in Danube release
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Lesson BCM - Colarado Updates
In this video, we will look into Colarado updates (Perform Impact assessments for multiple assets and processes) in the BIA module
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Lesson BCM - Product Setup
This unit covers the most common requirements and functions performed by an 'Apps Administrator. ' The topics include: Uploading the contact details for sending emergency notifications during, befo...
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Lesson BCM: Use cases
This section includes use case videos on BIA module
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Lesson BCM - Practice (5 Hours)
Please reach out to your trainer for credentials to the practice instance before starting this unit.