Business Continuity Management - End User Course
Available for 365 days upon enrollment
Product / End User Course

Business Continuity Management - End User Course

Course Overview:

The MetricStream’s Business Continuity Management (BCM) product provides a holistic process to identify both potential threats and the impacts to an organization on their normal business operations. It provides a framework to develop and build the organization's resilience with the capability for an effective response, therefore ensuring that critical objectives are met, safeguarding key stakeholder's interests and the organization's reputation, brand and value creating activities.





5 Hours


5 Hours

Q&A with MSU

2 Hours


Familiarity with BCP & DR Concepts



Learning Objectives: 

The training is focused on making trainees understand the features, process, workflows, and functionalities of the Business Continuity Management Product. At the end of the training and practice, trainees will have knowledge on how to perform basic setup of the BCM product which includes knowledge on: 

·             Product Functionality & Use Case - Workflow Usage

o    Understand how to navigate the BCM app

o    Create BCM Library

o    Analyze Business Impact Analysis

o    Create, Approve and Manage Business Continuity Plans

o    Execute Plan Exercises

o    Setup Emergency Notifications

o    Manage Crisis & Incidents

o    Log, approve, manage, monitor and close issues

·             Product/Use Case Setup, User Management & Basic Administration

o    Upload Assets, Risk, Control and Processes

o    Configure Plan

o    Define BIA Score

o    Upload Third Parties

o    Risk Assessment Setup

o    Everbridge API Configuration

o    Upload Contacts, Create Groups and Rules

Practice & Facetime with Instructor:

Once you start the course, please reach out to MSU at [email protected] to get a practice instance allocated. Upon completion of course content and sufficient practice, reach out to your MSU instructor for your 2 hr Q&A session to clarify and address any open questions.


Certification Issued:

Participants will be issued a Course Completion Certificate on successful completion of the entire course.

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Course content

  • Lesson BCM - Overview & Navigation

    Business Continuity Management (BCM) is the process of identifying the potential impacts to a business and providing a framework that helps the business to readily recover from the adversities. It ...

    • Overview (12 Minutes)
    • Navigation (17 Minutes)