Issues Management - Introductory Course

Course Overview: 

The MetricStream Issues Product enables a comprehensive process to establish and follow consistent procedures for issue reporting, loss event tracking, task management, and status reporting. It supports the identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process.

Learning Objectives: 

This eLearning course provides an overview of the Issue Management product, roles and landing pages assigned to different roles in the Issues App, its workflow & key reports.