Business Continuity Management - Product Implementation Course

Course Overview:

The MetricStream’s Business Continuity Management (BCM) product provides a holistic process to identify both potential threats and the impacts to an organization on their normal business operations. It provides a framework to develop and build the organization's resilience with the capability for an effective response, therefore ensuring that critical objectives are met, safeguarding key stakeholder's interests and the organization's reputation, brand and value creating activities.

Learning Objectives: 

The training is focused on making trainees understand the features, process, workflows, and functionalities of the Business Continuity Management Product. At the end of the training, practice and certification, trainees will have knowledge on how to implement and perform basic configurations on the BCM product which includes knowledge on: 

·             Product Functionality & Use Case - Workflow Usage

o    Understand how to navigate the BCM app

o    Create BCM Library

o    Analyze Business Impact Analysis

o    Create, Approve and Manage Business Continuity Plans

o    Execute Plan Exercises

o    Setup Emergency Notifications

o    Manage Crisis & Incidents

o    Log, approve, manage, monitor and close issues

·             Product Configuration

o    Configuration Workbooks

o    Updating BCM LOVs

o    Updating BCM Data Tables

o    BCM Configuration Parameters

·             Product/Use Case Setup, User Management & Basic Administration

o    Upload Assets, Risk, Control and Processes

o    Configure Plan

o    Define BIA Score

o    Upload Third Parties

o    Risk Assessment Setup

o    Everbridge API Configuration

o    Upload Contacts, Create Groups and Rules

o    Provision/Deactivate Users

o    BCM Role Activities & Objects

o    Map Users to BCM Org-Role Pairs 

Practice & Facetime with Instructor:

Once you start the course, please reach out to MSU at [email protected] to get a practice instance allocated. Upon completion of course content and sufficient practice, reach out to your MSU instructor for your 2 hr Q&A session to clarify and address any open questions.

Certification (Optional):

To be certified, you need to score a minimum of 75% on both the objective and practical assessment. You are allowed a maximum of 2 attempts to pass the certification tests. Please reach out to the instructor once you are ready for assessment. The maximum duration allowed for appearing for assessment is 2 weeks from the course assignment date.