Issue Management - Product Implementation Course
The Issues Management App allows companies to establish and follow consistent procedures for issue reporting, task management, and status reporting. It supports the identification and evaluation of issues as well as case investigation and trackin...
Lesson Issues Overview & Navigation
In this unit, we will look into an overview on the Issues App, its roles and landing pages.
Issues Overview & Navigation Disabled
Lesson Creating & Approving Issues
In this unit, we will see how to create & approve Issues
Lesson Managing Issues
In this unit, we will see how the Issue Owner manages the Issue
Lesson Monitoring & Closing Issues
In this unit, we will see how the Issues are monitored & closed
Lesson Issues Product Configuration
This unit will enable you to provision, deactivate and map users to various roles in the Issues app
Lesson Issues Practice
Please reach out to your trainer for credentials to the practice instance before starting this unit
Lesson Assessment and Certification
Thank you for completing the course. Kindly reach out to your instructor at [email protected] for access to the following certification assessments:Objective TestPractical Test: The pra...