Business Continuity Management Product Implementation Specialist
$800
A course will be available for 365 days upon enrollment
Certifications / Product Implementation Specialist

Business Continuity Management Product Implementation Specialist

Overview:

This certification curriculum includes both the product implementation course and the platform administration course. Successfully completing the course content and certification exam will yield the user a Business Continuity Management Product Implementation Specialist Certificate.

Level – Advanced

Duration – 22 Hours

Course Completion Requirement – 2 weeks from date of assignment

Pre-requisites: Familiarity with Business Continuity, Disaster Recovery & Impact Analysis concepts

 Practice, Assessment & Certification:

Once courses 1 & 2 have been completed, please reach out to your trainer at [email protected] for the following:

  1. Practice Instance: MSU will provide access to a practice instance for a duration of 2 weeks.
  2. Facetime with Instructor: Collate all questions you may have on the course and send to your trainer; the trainer may host a dedicated 1hr session to address any questions.
  3. Assessment & Certification: You are expected complete the assessment in 2 weeks from the assignment of this course

Curriculum content

  •
    Course Overview: The MetricStream’s Business Continuity Management (BCM) app provides a holistic process to identify both potential threats and the impacts to an organization on their normal business operations. It provides a framework to develop and build the organization's resilience with the capability for an effective response, therefore ensuring that critical objectives are met, safeguarding key stakeholder's interests and the organization's reputation, brand and value creating activities. Level – Advanced Course Duration – 5.5 Hours of Training Content + 5 Hours of Practice + 2 Hours of Q & A with MSU Instructor Course Completion Requirement – 2 weeks from date of assignment Pre-requisites: Familiarity with Business Continuity Management concepts At the end of the training, practice and certification, resources will be able to understand:  Learning Objectives:  The training is focused on the features, process, workflows, and functionalities of the Business Continuity Management application. At the end of the training, practice and certification, resources will be able to understand:    Product Functionality & Use Case - Workflow Usage ·           Understand how to navigate the BCM app ·           Create BCM Library ·           Analyze Business Impact Analysis ·           Create, Approve and Manage Business Continuity Plans ·           Execute Plan Exercises ·           Setup Emergency Notifications ·           Manage Crisis & Incidents ·           Log, approve, manage, monitor and close issues   Product Configuration ·           Configuration Workbooks ·           Updating BCM LOVs ·           Updating BCM Data Tables ·          BCM Configuration Parameters        Product/Use Case Setup, User Management & Basic Administration ·           Upload Assets, Risk, Control and Processes ·           Configure Plan ·           Define BIA Score ·           Upload Third Parties ·           Risk Assessment Setup ·           Everbridge API Configuration ·           Upload Contacts, Create Groups and Rules ·           Provision/Deactivate Users ·           BCM Role Activities & Objects ·           Map Users to BCM Org-Role Pairs  

    • Lesson BCM - Overview & Navigation

      Business Continuity Management (BCM) is the process of identifying the potential impacts to a business and providing a framework that helps the business to readily recover from the adversities. It provides a framework to develop and build the resilience of an organization with the capability for an effective response to ensure that the critical objectives are met.

    • Lesson BCM - GRC Libraries

      GRC Libraries module helps you to manage business processes, assets and view their 360-degree interdependencies in the related reports, data browser and data explorer.

    • Lesson BCM - Business Impact Analysis

      Business Impact Analysis (BIA) module helps you to evaluate the potential impacts of an interruption to the business processes and assets based on quantitative and qualitative factors. You can determine the continuity and recovery priority, objectives, and targets.

    • Lesson BCM - Risk Assessments

      Risk Assessments module helps you to identify, assess, and mitigate the risks of disruptive events around the processes and assets.

    • Lesson BCM - Business Continuity Planning

      Business Continuity Planning module helps you to develop a business continuity strategy and plan to recover the impacted processes, assets and other entities during a crisis or disaster.

    • Lesson BCM - Plan Exercising

      Plan Exercising module helps you to exercise a business continuity/disaster recovery plan to improve the overall strength of the business continuity preparedness program and enables the team members to perform their roles effectively and carry out their responsibilities during a disaster or crisis.

    • Lesson BCM - Crisis & Incident Management

      Crisis & Incident Management module helps you to track and manage recovery proceedings before, during, and after a crisis.

    • Lesson BCM - BC/DR Tasks

      Business continuity and disaster recovery tasks are triggered as part of plan exercise or crisis management. You will receive the BC/DR tasks for completion if you are selected as one of the action team member.

    • Lesson BCM - Emergency Notifications

      Emergency Notifications module helps you to stay connected with your contacts before, during, and after the operational incidents and emergencies. Helps you to send notifications to individuals or groups through more than 25 channels such as phone calls, text messages, fax, and so on.

    • Lesson BCM - Issues

      Issues module allows you to establish and follow consistent procedures for issue reporting, task management, and status reporting. It supports the identification and evaluation of issues as well as case investigation and tracking leading to an elaborate remediation or corrective action process.

    • Lesson BCM - Product Setup

      This unit covers the most common requirements and functions performed by an 'Apps Administrator. ' The topics include: Uploading the contact details for sending emergency notifications during, before, or after a crisis. Create groups of contacts for notifying during a crisis or emergency. Create rules for notifying groups with dynamic lists of contacts during a crisis or emergency. Define perspectives, factors, and algorithms for risk assessments related to business continuity management. Define the business impact analysis scores. Import the libraries data and view the key setup reports.

    • Lesson BCM Product Configuration

      This unit covers configuration topics enabling you to populate configuration workbooks, updating LOVs and Data Table on forms and defining workflow parameters. 

    • Lesson BCM Product Administration

      This unit will enable you to provision, deactivate and map users to various roles in the BCM app.

    • Lesson BCM: Use cases

      This section includes use case videos on BIA module

    • Lesson BCM - Practice (5 Hours)

      Please reach out to your trainer for credentials to the practice instance before starting this unit.

  • This course enables users to learn the Platform Features, Navigation and key terminologies.  It helps the administrators to understand setup the organization and its attributes like Hierarchy and Location . It equips them in managing roles and provision users efficiently which is most appropriate for their business scenarios. This course enables participants administer the MetricStream platform independently after the training.   Level – Advanced Course Duration – 6 Hrs of Training Content + 4 hrs of Practice Course Completion Requirement – 2 weeks from date of assignment Pre-requisites: Functionality of the Apps and Business entities Course Objectives At the end of this course, you will: Understand MetricStream’s Platform and its key terminologies Understand how to navigate the MetricStream Portal Understand how to setup an Organization, location and its hierarchy,  matching the business usecase. Create and Manage Roles, Activities and Infocenters Administer users and Manage access to the resources

  • This certification requires the following assessments to be completed:   Assessment – I: The test has 60 questions that need to be answered and you will have 120 minutes to complete the assessment once started. You may start this at any time before the closure date, however once started the test cannot be paused. Hence ensure that you have set aside time to complete this assessment before you hit the  START  button. 2.   Assessment – II: This is a scenario-based assessment that ought to be completed before the assessment closure date. Since there is no time limit, you may start the test right away and complete it in any order you see fit. Please ensure that all results are captured and filled before the assessment closure dates.